Policies & Procedures

Project Management & Training Policy

The purpose of this document is to define the Project Management policy for BookingLive, providing an understanding of the steps required to initiate, monitor, deliver and evaluate projects in a controlled way.
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Security & Hosting Policy

BookingLive host its services with its chosen Hosting Partner Rackspace. Rackspace is a powerful, fully integrated portfolio of services, managed devices and best practices - designed to ensure the highest levels of security for customer data.
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Server Documentation Policy

This policy content is based upon BookingLive being hosted in Ireland, the zone specified for the architecture. BookingLive never hold any data in our systems, so these policies sit directly with Amazon who operate a number of standards.
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Service & Support Policy

We believe that being a great booking software provider requires more than just the best technologies, but the best support and service too.
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Testing Policy

The standards and procedures to follow during the software testing phases of BookingLive.
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Data Protection Policy

BookingLive needs to collect and use information about the Data Subjects who we come into contact with in order to carry out our work.
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Business Continuity Policy

The purpose of this business continuity plan is to prepare BookingLive in the event of extended service outages caused by factors beyond our control
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PCI Compliance

Certificate of PCI DSS Merchant Compliance
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